Barclays Cycle Hire Win Best Call Centre Audio Award

Barclays Cycle Hire, in association with Transport for London, and Premier Business Audio were recipients of the coveted ‘Best Call Centre Audio’ award at the annual ‘Audibles’ awards dinner and conference. Promoted by the Audio Marketing Association (Europe), this is … Continue reading

HMRC – 0845 = 0300

Over the past few months there has been public outcry about HMRC charging UK callers premium rates to call their information hotlines. These 0845 telephone numbers result in premium rate charges when called from landlines, while costing even more when … Continue reading