PRS and PPL Free for Retail

So we all know that FreedomMusic is a PRS and PPL licence free in-store music and messaging service, but what does that actually mean for retailers? For multi-sited store retailers it definitely means making a saving on paying licence fees … Continue reading

Focus On: Customer Service

In May and June of 2014, ‘Which Magazine’ surveyed 3,621 members of the UK public about the big brands that they had interacted with over the past 12 months. Of the top 10 customer service gripes; poor automated phone systems, … Continue reading

Focus On: Video

Video has never been more crucial for a brand; product or service, and an increasing number of individuals are watching and integrating video within their daily work and social lives. A recent survey by Axonn Research found that 67% of … Continue reading