Financial and Insurance Services

Financial and Insurance Services

The financial and insurance services industry often deal with high inbound call volumes with few staff to handle calls. That’s why for over 15 years, Premier Business Audio has worked to create bespoke audio and visual productions that counter this issue. Call Premier now on 0345 071 1359 or contact us using the form below.

  • Call Centre Audio

    The services illustrated below are particularly suited to small and medium sized organisations.

    If you are a large organisation or require specialist Call Centre services, please click through to find out more about our specialist services.

  • Telephone Audio Marketing

    • Have every call professionally and promptly answered using the Call Caddy service, even when your staff are busy
    • Use customers’ time on hold to provide information about promotions or special offers with On-hold Messages
    • Record all calls and store them locally or remotely
    • Encourage customers to consider additional services
    • Provide information such as opening hours or emergency contacts
    Call 0345 071 1359 Send an email

     

  • Licence Free Music and Messaging

    • Remove awkward silences in waiting rooms using In-Store Audio
    • Create the perfect ambience for your business
    • Play rights-free music to suit your customers, with no need for a PRS licence
    • Deliver messages detailing special offers or information about your services
    • Make the right first impression
    Call 0345 071 1359 Send an email

     

    “I found the complete process to be very simple.”

    Entire Wealth Management Ltd

  • On hold Marketing

    • Use ‘dead air time’ to promote new services to callers while on hold
    • Give callers more than silence and beeps to listen to with professional music and messaging from Premier’s award winning script writers
    • Inform customers of opening hours or special events
    Call 0345 071 1359 Send an email

     

  • Video Marketing

    • Ensure your key points are heard
    • Use to spotlight promotions and upsell services
    • Explain your range of services in a short space of time
    • Reduce Bounce Rates
    • Increase time spent on site by up to 76%
    • Add a another dimension to your website
    • Choice of video styles available to suit all budgets
    Call 0345 071 1359 Send an email

     

  • Fragrance for marketing

    • Reduce the perception of waiting times with pleasant aromas
    • Create the impression of a positive experience
    • Remove unwanted smells from waiting rooms and showrooms
    • Increase perceptions of quality and professionalism
    Call 0345 071 1359 Send an email

     

    Click on the image to smell…