9001_colour

Premier Awarded ISO9001 For 5th Year

Premier Business Audio are proud to reveal that for the 5th consecutive year the company has achieved the ISO9001 accreditation. As the only European audio marketing supplier to hold this certification, Premier are among the revered 5% of UK businesses that can lay claim to this accreditation. As well as on-hold telephone music and messaging solutions, Premier work with contact centres to provide IVR and in-queue messaging to aid and empower call agents. This improves the customer contact experience and positively affects the efficiency of the contact centre or business.
 
Over the past few weeks, Operations Director, Estelle Simmons has been working industriously to ensure that all the relevant submissions were entered in a timely and diligent fashion. “For the fifth consecutive year, the receipt of the ISO9001 accreditation evidences the structure and efficiency of our organisation. I couldn’t be more pleased that we can continue to associate this with the Premier name.”
 
Judgements on best practice and quality management comprise the professional ISO9001 assessment that Premier have continued to uphold since 2010. To find out more about Premier’s customer touch point solutions for businesses, please call 0845 279 7200 or email info@premierba.co.uk