Audio Marketing

Audio Marketing

Audio marketing is the art of using sound to inform and promote to customers at their point of interest in your service. This can take the form of messages on your telephone service (sometimes called on-hold messages) or overhead, like in-store radio.

Audio marketing

  • Builds brand awareness
  • Supports brand consistency
  • Reassures callers on-hold
  • Reduces caller abandonment rates
  • Draws attention to promotions and events


The Premier Service

  • Access to an in-house creative team to write your script
  • Choice of voices, accents, languages and music
  • Studio recordings using professional voice artists
  • Fast turnaround time allowing you keep messages current
  • Regular communication with our customer service team

Reasons to work with Premier

Creative experience combined with professional recording services produce quality messages in tune with your brand. Established for 15 years and providing services to more than 3,000 clients, Premier is ISO9001 accredited for quality.

  • Telephone Sales Tool

    The 'Call Caddy' suite answers calls with professionally recorded messages, then holds them until you are available

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  • In-Store Audio

    Incredible copyright and licence free music solution with playlists tailored to your brand or taste

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  • On-hold Audio

    While customers are on hold, share information on promotions, or cross-sell products

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  • Contact Centre Audio

    Professional messaging and IVR prompts for call centres and contact centre telephone systems

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Meet Some of Our Customers


    Video Case Study
    Barclays Cycle Hire

    Brand Voice

    In-Store Audio
    JJ's Play

"With the Call Handler we are seeing an uplift of about £5,000 per month"

Feng Sushi